{"id":12135,"date":"2020-12-21T14:12:00","date_gmt":"2020-12-21T12:12:00","guid":{"rendered":"https:\/\/elysianjewellery.com\/?page_id=12135"},"modified":"2021-06-29T14:47:11","modified_gmt":"2021-06-29T11:47:11","slug":"warranty-repairs","status":"publish","type":"page","link":"https:\/\/www.elysianjewellery.com\/en\/warranty-repairs\/","title":{"rendered":"Warranty & Repairs"},"content":{"rendered":"

[vc_row][vc_column][vc_custom_heading text=”Warranty” use_theme_fonts=”yes” css=”.vc_custom_1608554618713{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;}”][vc_separator align=”align_left” border_width=”3″ el_width=”30″ css_animation=”fadeInRight” css=”.vc_custom_1608554679498{margin-top: 0px !important;border-top-width: 5px !important;padding-top: 0px !important;}”][vc_column_text]Every piece of Elysian Collection is guaranteed for 12 months from the date of purchase subject to normal conditions of “wear and tear”.<\/p>\n

All our contemporary jewellery collections are hand-crafted using sterling silver & 18ct gold vermeil plating, whilst our fashion fine collections use the finest quality 14ct solid gold.<\/p>\n

We are obsessed with colored gemstones and intricate diamond pav\u00e9 which is why you will find them across all our collections. As gemstones are a natural phenomenon, their color and composition may vary.<\/p>\n

Gold vermeil plated pieces will eventually fade with time. The nature of how the piece is worn and cared for can significantly affect the speed of fading. Vermeil re-plating is not included in your warranty due to the delicate nature of some gemstones, although we do offer re-plating and polishing service on selected styles.[\/vc_column_text]

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Hand-woven bracelets and enamel jewellery is incredibly heat sensitive and cannot be re-plated<\/blockquote><\/div>\n[\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=”Repairs” use_theme_fonts=”yes” css=”.vc_custom_1608554727877{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;}”][vc_separator align=”align_left” border_width=”3″ el_width=”30″ css_animation=”fadeInRight” css=”.vc_custom_1608554679498{margin-top: 0px !important;border-top-width: 5px !important;padding-top: 0px !important;}”][vc_column_text]Every piece of ELYSIAN jewellery is guaranteed to last a lifetime, under normal conditions. Even the finest jewellery requires a little extra attention with the past of time. Gold plated pieces will eventually fade with time. The circumstances under which a piece of jewel is worn and cared for can significantly affect the stages of fading.<\/p>\n

However, if your ELYSIAN jewel requires a repair and the jewellery is not entirely damaged, then you can simply download our repairs form and follow the instructions. We offer a free repair service, in which you will be charged only for the shipping costs. Once we receive it, we will repair it and ship it back to you for free.<\/p>\n

Please note that for items that have been bought from any ELYSIAN stockists, repairs are not free and are subject to a small fee.<\/em>[\/vc_column_text]

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Please note that for items that have been bought from any ELYSIAN stockists, repairs are not free and are subject to a small fee.<\/blockquote><\/div>\n[\/vc_column][\/vc_row][vc_row content_placement=”middle”][vc_column][vc_btn title=”Repair Form” align=”center” link=”url:https%3A%2F%2Fwww.elysianjewellery.com%2Fwp-content%2Fuploads%2F2020%2F12%2FElysian-Returns-Form-v1.pdf|target:_blank|rel:nofollow”][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

Every piece of Elysian Collection is guaranteed for 12 months from the date of purchase subject to normal conditions of “wear and tear”<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"Every piece of Elysian Collection is guaranteed for 12 months from the date of purchase subject to normal conditions of \"wear and tear\"","_seopress_robots_index":"yes","_seopress_analysis_target_kw":"","footnotes":""},"class_list":["post-12135","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/www.elysianjewellery.com\/en\/wp-json\/wp\/v2\/pages\/12135","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.elysianjewellery.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.elysianjewellery.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.elysianjewellery.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.elysianjewellery.com\/en\/wp-json\/wp\/v2\/comments?post=12135"}],"version-history":[{"count":0,"href":"https:\/\/www.elysianjewellery.com\/en\/wp-json\/wp\/v2\/pages\/12135\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.elysianjewellery.com\/en\/wp-json\/wp\/v2\/media?parent=12135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}